1. Introduction

At Clever Club Tutors we are committed to providing excellent customer service while protecting your personal information and privacy. This policy explains how we collect, use, store, and protect your data.

2. Your Privacy

You can browse our website without providing personal information. However, we may use cookies and collect browsing data (please refer to our Cookie Policy below).
When you choose to give us personal details - for example, by registering, filling out forms, or making a purchase - we only use that information to provide the services you've requested and to maintain your relationship with us.

3. What Personal Information We Collect

We may collect the following information with your knowledge and consent:

Name, address, date of birth
Phone number and email address
Payment information (e.g., credit/debit card details)
Preferences, lifestyle info (from surveys or registrations)

We collect this when you:

Order or use our products/services
Contact us with enquiries
Sign up for updates or marketing
Apply for a job or complete a form

4. Non-Personal Information

We may collect non-identifiable data (e.g. pages visited, time spent on site, services viewed) to improve our website, personalise your experience, and tailor our services to your needs.

5. How We Use Your Information

We may use your data to:

Process orders and manage your account
Deliver requested services or information
Respond to enquiries or complaints
Recover debts (if applicable)
Confirm your identity (e.g. in case of password recovery)
Conduct market research and offer new products or promotions (subject to your preferences)

You can opt in or out of marketing communications at any time by emailing us.

6. Sharing Your Information

We do not sell or share your personal data with third parties except:

When necessary to provide services (e.g. sharing details with payment processors)
If legally required (e.g. court orders)
With your explicit consent

7. Social Media and Public Platforms

If you post comments or reviews about us on social media or public platforms, they may be visible to others. These platforms have their own privacy terms, which we do not control. Please review their policies before sharing.

8. How Long We Keep Your Data

We only keep your data as long as necessary to provide our services or meet legal obligations. Typically:

While you're using our services
For a short period after, in case you return
For up to 3 years for marketing, unless you ask us to delete it sooner

You can ask to unsubscribe or have your data deleted at any time.

9. Accessing Your Data

You have the right to know what personal data we hold about you. To request this, please email, including your full name and relevant details (e.g. account or mobile number). We will verify your identity before releasing any information.

10. Data Security

We take data protection seriously and use industry-standard measures like HTTPS encryption (TLS) to secure your data. However, internet communications (e.g. emails) are not always secure, and we cannot be held responsible for anything outside our control.

11. Changes to This Policy

We may update this Privacy Policy from time to time in line with legal or operational changes. Any updates will be posted on our website. If we change how we use your personal information, we will notify you and give you a choice.

12. Contact Us

For any questions or concerns about your privacy, contact us at:
info@cleverclubtutors.com